MEDVROOM CANCELLATION & NO-SHOW POLICY

1. PATIENT RESPONSIBILITY

Patients must cancel or reschedule appointments:

• At least 24 hours in advance (unless provider specifies otherwise)

2. LATE CANCELLATIONS

Cancellations made within 24 hours may result in:

• A cancellation fee (set by provider)
• Limited ability to rebook

3. NO-SHOWS

Failure to attend an appointment may result in:

• Fees
• Account restrictions

4. PROVIDER CANCELLATIONS

Providers may cancel due to:

• Emergencies
• Scheduling conflicts

Patients will be notified and may reschedule.

5. REFUNDS

Refunds are subject to:

• Provider policy
• Payment processor rules

6. PLATFORM ROLE

MedVroom is not responsible for:

• Fees charged by providers
• Disputes between patient and provider